Frequently asked questions
If your question is not answered here, raise a support query from your dashboard.
Getting Started
What is Open Agri Net?+
Open Agri Net (OAN) is a shared digital infrastructure that lets accredited organisations exchange agricultural data through consented, standardised APIs. The network is designed to work across member countries, so new countries can join over time.
Who can register?+
Registered organisations - agri-technology providers, financial institutions, cooperatives, government agencies and research institutions - as well as individual developers building on the network.
How long does approval take?+
Sandbox access is usually reviewed within three working days. UAT and production promotions take longer because they include a technical and compliance assessment.
Using the Sandbox
What data does the sandbox return?+
The sandbox serves synthetic data that matches the production schema exactly. No real farmer records are exposed at this stage.
Are there rate limits?+
Sandbox traffic is limited to 60 requests per minute per user. UAT and production limits are agreed during onboarding.
How do I move from sandbox to production?+
Complete UAT certification first, then raise a production request from your dashboard with the required compliance documents.
Security and Compliance
How is data protected in transit?+
All traffic uses TLS 1.2 or higher. Production payloads are additionally signed, and credentials are never logged.
What are my obligations as a network user?+
You must use the data only for the purpose declared during registration, retain it no longer than agreed, and report any suspected breach within 24 hours.